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Adelaide’s specialist in custom security doors and roller shutters

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Frequently asked questions

Here is a list of our most frequently asked questions. As Adelaide’s most trusted manufacturer of quality custom security doors and roller shutters, we go to great lengths to ensure you know precisely what services and products we offer.

All Southern Screen Scene specialists are happy to provide you with expert advice and further information at any time. From custom security doors and screens to fly screens and pet doors, we’ll find the right products to suit your home.

If you have a question that we haven’t already covered on this page, please get in touch with our friendly team today.

To find out more about our affordable custom security doors and roller shutters, call Southern Screen Scene today on  08 8384 2444 .

Do you offer a quote service?

Yes. We provide a free no-obligation measure and quote service on all custom blinds, security screens, and our extensive range of products.

Do you make custom size doors?

Yes. Our sales consultants measure your doorframe in seven places to provide a door that is perfectly made to fit your frame.

If I cannot get my door to you, do you provide an on-site repair service?

Yes. We have a service call option to either repair your door on-site or return it to the factory for repairs. There is a fee applicable for this service.

I need a security door but don’t want it to feel as though I am locked behind bars. Is there an option for me?

Yes. Our Supa-Screen product is perfect for you. It is our top-of-the-range security door that looks as though you are looking through a fly door.

Do you have samples of your products that we can view?

Yes. Customers are welcome to visit our showroom to view our range of custom blinds and doors. Alternatively, our sales consultants can bring a range of samples to your home in Adelaide, including doorframe sections, grille designs, and colour samples.

If I go ahead with my quote, how long do I have to wait for installation?

Our lead times vary greatly throughout the year. The warmer the weather generally the busier we are, which will extend our lead times quite significantly. For a more accurate timeframe of lead times, feel free to contact us.

If you quote for my entire home, does this make me committed to making a purchase?

No. At Southern Screen Scene, we offer obligation-free quotes regardless of whether you require one product or many and you can choose to do as much or as little as you like. What you choose not to do straight away is kept on record so we can do it at a later date if you require with no need for another measure.

I have a perfectly good door and want to know if I can have a pet door installed into it?

Yes. We have a variety of pet doors to choose from, from small cat doors up to large dog doors. Our reliable team can either pick-up your door and we will deliver it back to you for a service fee or you can bring your door to us. The cost will depend on what size pet door you choose to have installed.

My dogs and cats destroy any type of wire that I put on my door. What are my options?

We have two options available at Southern Screen Scene. Firstly, we have a selection of wires that could help. Alternatively, you could opt for our Supa-Screen door that is marine-grade woven stainless steel mesh. Our Supa-Screen door is the best option for you, especially if you are in the market for a new door.

Can you repair glass sliding doors?

We stock a limited range of rollers for glass sliding doors to help our customers when the need arises. If you bring a roller into us to identify the type, we can either supply you with the specific roller if we have it in stock or point you in the right direction if we don’t.

Do you have a range of wire or mesh products that can be put on my door?

We have over 10 different wires to choose from, including a standard fibreglass flywire through to heavy-duty aluminium wires. We also have stainless steel and brass flywire for fly screens and doors that are suitable for bushfire risk zones.

I want security window screens on all my windows that allow me quick outside access in the event of a fire. Can you help?

Yes we can. Our Supa-Screen SupaScape system is exactly what you are looking for. From the outside, it’s a fixed top-of-the-range security screen. From the inside, it can be opened with a push in case of an emergency and the need to exit via a window.

I have a double patio door. Can I put security doors on it?

Yes. We have installed many double doors over the years in homes across Adelaide. Speak to one of our friendly specialists about your particular door suite and we will offer some suitable choices.

Can you match the colour to an existing colour?

Yes, we use the Dulux powder coat range that has well over 100 colours to choose from.

Will a three-point lock be of any benefit to me?

A three-point lock will lock at the top, middle, and bottom, which makes your door much more secure, as opposed to a single lock that only locks in the middle handle section of your door.

Can my new door be operated with my existing key?

Yes. In most cases, it can be. We can key up most keys to our tumblers so you do not have to change keys.

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